TERMS AND CONDITIONS

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.

These Terms and Conditions ("Terms") are a legally binding agreement between you ("Customer," "you," or "your") and Supplement Technology Inc, a Delaware corporation with its principal place of business in Boulder, Colorado, USA ("Personally," "we," "us," or "our"). Personally is a subsidiary of Supplement Technology Limited (England and Wales), which does not provide products or services to consumers and assumes no customer-facing obligations under these Terms. All products, services, and customer relationships are provided exclusively by Supplement Technology Inc.

Personally provides personalized dietary supplement formulations manufactured for each individual customer based on health data and lifestyle information the customer provides ("Personalized Supplements" or "Products"). Our Services include the algorithm-based formulation system, monthly reformulation and manufacturing, and delivery of Products (collectively, the "Services"). Your formulation is generated by a rules-based, deterministic engine; the same inputs always produce the same formulation.

By creating an account, completing a health questionnaire, placing an order, or otherwise using our Services, you agree to these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use our Services.

IMPORTANT: Our Products and Services are currently available for sale and delivery ONLY to the following U.S. states (the "Available States"): Alabama, Alaska, Arizona, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. We do not ship to, sell to, or accept orders from any other state or from outside the United States. Orders to addresses outside the Available States cannot be completed at checkout. We may add or remove Available States over time; the current list is shown during the order process.

If you relocate to a state we do not serve, you must notify us; your subscription will be terminated effective from your relocation date and you will receive a pro-rata refund for any prepaid amount covering the period after that date. If we cease serving a state in which you are an existing subscriber, we will notify you and provide instructions and any applicable refund for the unused portion of your subscription.

You must be at least 18 years old and legally able to enter into contracts to use our Services. We do not manufacture for or sell to anyone under 18, and we enforce this requirement at sign-up and in our formulation engine. By using our Services, you represent that you meet this requirement.

Our Products are dietary supplements for general wellness. Our Services are not intended for individuals who are pregnant, planning to become pregnant, or nursing, and our systems will not produce a formulation where an active-pregnancy status is indicated. If you have a serious medical condition, take prescription medication, or have known contraindications to supplement ingredients, consult a licensed healthcare provider before enrolling and share your formulation with them for review.

To formulate your Personalized Supplements, you must provide accurate and complete health information through our questionnaire and, where you choose to connect them, through wearable devices or connected health applications (collectively, "Health Data"). Health Data may include medical history, current medications, allergies, dietary restrictions, lifestyle factors, biometric measurements, and health goals. Our collection and use of Health Data is governed by our Privacy Policy, and we collect Health Data only after your opt-in consent.

BY SUBMITTING HEALTH DATA, YOU REPRESENT THAT ALL INFORMATION IS COMPLETE, ACCURATE, AND TRUTHFUL TO THE BEST OF YOUR KNOWLEDGE. You acknowledge that your formulation is generated algorithmically from the Health Data you provide; that inaccurate or incomplete Health Data may result in a less suitable formulation; and that you should review each formulation and consult your healthcare provider with any concerns. While we take reasonable care in formulating Products from the information provided, we cannot guarantee a formulation is appropriate for circumstances not disclosed to us.

You have a continuing obligation to update your Health Data when your health status, medications, allergies, or other relevant circumstances change significantly (including new diagnoses, medication changes, new allergies, and pregnancy or planned pregnancy). You can update your Health Data at any time through your account or customer support.

We strongly recommend that you consult a licensed healthcare provider before beginning any supplement regimen and share your formulation with them. Our Services are not a substitute for professional medical advice, diagnosis, or treatment, and you should never disregard or delay professional medical advice because of information provided by Personally.

A core feature of our Services is monthly reformulation of your Personalized Supplements based on your updated Health Data, seasonal factors, and relevant publicly available scientific literature. Your formulation may change from month to month; receiving a different formulation is a feature of the Services, not a defect.

Seven (7) calendar days before your Personalized Supplement is scheduled for manufacturing, we will send you a "Pre-Manufacturing Notice" containing your proposed formulation for the coming month, including the complete ingredient list and dosages. The Notice is sent by email to your registered address and is also available in your account dashboard. Manufacturing will not begin until the review period in Section 4.3 has expired.

During the seven (7) calendar day review period you are responsible for reviewing the proposed formulation; consulting your healthcare provider with any questions; notifying us of any significant changes to your health; and contacting us through your dashboard or customer support if you wish to modify or exclude anything.

If we do not receive communication from you within seven (7) calendar days of sending the Pre-Manufacturing Notice, you are deemed to have (a) approved the proposed formulation, (b) confirmed there have been no significant changes to your health, and (c) authorized us to manufacture and ship the Products as proposed, after which you will be charged for that month's subscription.

You are responsible for keeping your email address current, checking your email (including spam/junk folders) and your account dashboard, reviewing each Notice promptly, and contacting us within the review period. Notices are always available in your dashboard as a backup to email.

Our Services operate on a subscription basis. By subscribing, you authorize recurring monthly charges to your payment method, and your subscription automatically renews each month until you cancel. Before you subscribe, we clearly disclose the recurring nature of the charges, the billing frequency and amount, and how to cancel; we obtain your affirmative consent to these automatic renewal terms at checkout; and we send you the Pre-Manufacturing Notice before each monthly charge. You may cancel at any time as described in Section 8.

Current tiers and pricing are shown on our website. Prices may change; we will give you at least thirty (30) days' notice of any price change, which will apply to the next billing cycle after the notice.

Personalized supplementation takes time to assess. We recommend a minimum program duration of twelve (12) months, but you may cancel at any time (see Section 8); there is no minimum commitment, cancellation fee, or early-termination penalty.

Customers who subscribe during our initial launch ("Founding Members") receive the pricing and benefits described at enrollment, including: a price lock for twelve (12) months from initial subscription; automatic upgrades, at no additional cost, to enhanced features expressly described in Founding Member materials (such as wearable connectivity) when they become available; and renewal at standard or available loyalty pricing after the initial period. Automatic upgrades include only features expressly described at enrollment. Features not described, and any future premium features, are not included.

Any change to your subscription that increases your price requires your express confirmation. We will never increase your subscription price without your explicit consent. Feature expansions that do not increase price (such as Founding Member automatic upgrades) may be applied automatically with notice to you.

If delivery of an enhanced feature (such as wearable connectivity) is delayed beyond a communicated timeline, we will notify affected customers with revised timelines and offer the option to continue with compensation (such as additional months at no charge) or to cancel with an appropriate refund of recent charges.

By subscribing, you authorize us to charge your payment method the subscription fee monthly, and you agree to keep valid payment information on file. If payment cannot be processed, we may suspend your subscription until valid payment is received.

Your billing cycle begins on the date of your initial subscription and recurs monthly on or around the same date. If that date does not exist in a given month, you will be billed on the last day of that month. Each monthly charge follows the Pre-Manufacturing Notice and review period described in Section 4.

Displayed prices may not include applicable taxes, which will be added at checkout based on your shipping address.

You may cancel at any time through your account settings or by contacting customer support, using the same ease with which you subscribed. There are no cancellation fees. On cancellation, your subscription remains active until the end of the current billing period, after which no further charges are made and no further Products ship.

If you need to cancel due to a health condition that makes continued use inadvisable (such as pregnancy or serious illness), contact customer support; we will process your cancellation promptly and, at our discretion, may offer a pro-rata refund for unused prepaid amounts.

Because Products are manufactured specifically for you, we generally do not refund Products that have been manufactured or shipped. We will consider refunds case-by-case for Products damaged in transit, Products that do not match the formulation in your Pre-Manufacturing Notice, or other circumstances at our reasonable discretion. Contact customer support within seven (7) days of delivery.

You may pause your subscription for up to two (2) consecutive months per twelve-month period by contacting customer support or using your account settings at least seven (7) days before your next billing date. During a pause you are not charged and no Products ship.

Certain features let you connect a wearable device (for example, Garmin, Oura, or Google) or a health application such as Apple Health to help personalize your recommendations. Connection is optional and requires your authorization. Connected-device data is collected and processed on our behalf by our integration partner, Terra, which may process it outside the United States before delivering it to our U.S. systems; the details — including international-transfer safeguards and how the data is deleted — are set out in our Privacy Policy (Section 9) and, for the Apple Health companion app, the Apple Health App Privacy Notice. The Apple Health integration becomes available following App Store approval. These features may also be subject to the applicable third-party provider's terms. You may disconnect at any time.

Some features described in our marketing may be introduced in phases. Blood testing and laboratory-marker services are not currently offered and are not part of the Services at this time. If we introduce such features, we will do so with appropriate notice, consent, and any additional terms, and any applicable state restrictions and disclosures will be presented before you enroll.

FDA DISCLAIMER: Our Products are dietary supplements. These statements have not been evaluated by the Food and Drug Administration. Our Products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided through our Services, including formulation recommendations and educational content, is not medical advice and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider with questions about a medical condition or before starting any supplement regimen.

Individual results may vary, and we make no guarantees regarding specific health outcomes.

Although we take precautions to accommodate reported allergies, our Products are manufactured in facilities that may process common allergens. If you have severe allergies or take medication, consult your healthcare provider before use.

All content, formulations, algorithms, software, and trademarks used in our Services are owned by or licensed to Personally and are protected by intellectual property rights, including patents and trade secrets. We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services for your personal, non-commercial use. You may not copy, modify, distribute, sell, lease, or resell any part of our Services or Products.

Our collection and use of personal information, including Health Data, is governed by our Privacy Policy, incorporated by reference. We use your Health Data solely to formulate and improve your Personalized Supplements and our Services; we may use de-identified, aggregated data for research and product development; we do not sell your personal information; we process limited non-health information for targeted advertising only with your affirmative opt-in consent, as described in Privacy Policy Section 4.4, and you may opt out at any time; and we never use your Health Data for marketing or advertising.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERSONALLY AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES OR PRODUCTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERSONALLY'S TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES OR PRODUCTS SHALL NOT EXCEED THE AMOUNTS YOU PAID TO PERSONALLY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited by law.

You agree to indemnify and hold harmless Personally and its affiliates and their directors, officers, employees, and agents from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) your violation of these Terms; (b) your knowing provision of materially inaccurate Health Data; (c) your violation of applicable law; or (d) your violation of third-party rights.

These Terms and any dispute relating to them or our Services are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except that mandatory consumer-protection laws of your state of residence continue to apply where they cannot be waived.

Any dispute arising out of or relating to these Terms or our Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in Denver, Colorado, or by video/telephone conference at your election. Judgment on the award may be entered in any court of competent jurisdiction.

You may opt out of arbitration within thirty (30) days of first accepting these Terms by sending written notice to [email protected] stating your name, address, and intent to opt out. If you opt out, disputes will be resolved in the state or federal courts located in Delaware.

TO THE EXTENT PERMITTED BY LAW, CLAIMS MUST BE BROUGHT INDIVIDUALLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. This waiver does not apply to claims that cannot be waived under applicable law.

Either party may bring an individual action in small claims court for disputes within that court's jurisdiction.

These Terms, with our Privacy Policy and referenced policies, are the entire agreement between you and Personally regarding the Services and supersede prior agreements.

We may modify these Terms. We will notify you of material changes by posting the updated Terms and emailing you at least thirty (30) days before they take effect. Continued use after the effective date constitutes acceptance; if you disagree, you may cancel before the changes take effect.

If any provision is invalid, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them. We are not liable for delays or failures caused by events beyond our reasonable control.

Supplement Technology Inc, 4699 Nautilus Crt, Unit 504, Boulder, Colorado 80301 · [email protected] · (720) 350 0429

ACKNOWLEDGMENT: BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS, AND THE IMPORTANCE OF PROVIDING ACCURATE HEALTH DATA AND REVIEWING YOUR MONTHLY PRE-MANUFACTURING NOTICES.